$40.00 PrePay Rate for Certain Process Service

ALIASS Process Service

Pre-Payment Rate of $40.00

ALIASS is offering a promotional prepayment rate of $40.00 for certain process service to specific government agencies and financial institutions. To take advantage of this prepayment rate, you can quickly and easily submit our request service form and then safely and securely submit your $40.00 payment through our corporate website. You can also mail your request to our offices and include a $40.00 check. As long as we receive payment with your request, you qualify for this prepayment rate!

Serving legal documents is not the time to try a do-it-yourself project or to shop for the best priced offer. You need a professional to do the job right the first time, and avoid costly mistakes and unnecessary delays. Whether you need service to one of the entities above or another business or individual, ALIASS strives to stay in the know for the necessary requirements to serve your documents promptly and professionally. Visit our website to learn more about our standard or specialized Process Service.

Not All Are Created Equal

When you require process service to a particular government agency or financial institution, they are not all created equal. Rules and regulations vary depending on the government branch, and if their specific requirements are not followed, they can refuse service. Not only is this frustrating, but it can cost you valuable time and money.

American Legal Investigations & Support Services (ALIASS) has the industry knowledge and professional experience to serve legal documents based on specific, and often strict, guidelines. Below are a few examples of requirements upheld by government agencies and financial institutions:

Citibank, CapitalOne, & Navy Federal Credit Union

Process service to one of these financial institutions is typically to subpoena financial records, notify them of garnishments, provide service as a plaintiff, or provide information regarding a loan, bank account or credit line that the institution holds. While Citibank permits service of process at their branch locations, CapitalOne and Navy Federal Credit Union require service at their headquarters in McLean, VA and Vienna, VA, respectively.

Department of Justice

If an individual or entity requires federal civil or criminal process, the Department of Justice can receive service as a representative for a government official or Attorney General. Whether your process is civil, criminal or foreign, the requirements for where to present service, number of copies and and other requirements vary.

Social Security Administration

Depending on the nature of the service or process, the requirements to serve this federal agency can be dramatically different. For example, service based on a claim related to an employee requires a different approach than if you are serving the actual federal agency or appealing a denied Social Security claim.

MERS

Typically, MERS needs to be served with any foreclosure documents for proceedings involving any of their members. However, there are notoriously specific guidelines to successfully complete a process service to MERS, and ALIASS can help you to navigate the challenging course to make sure your legal documents are quickly and efficiently served.

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If Santa Was a Server …

If Santa Was a Server ...With the winter storms and the Christmas chaos, the ALIASS team wanted to bring a little humor to your holidays. So we present the Top 15 Countdown of why Santa would be a great Server:

15. He would be the perfect poster child for the PAAPRS ‘Don’t Shoot the Messenger’ campaign …

14. You may start following him more closely on Twitter (his handle is @santaclaus or you can track his whereabouts with @noradsanta) …

13. Coal wouldn’t sound so bad …

12. He would provide service with a friendly smile, a twinkle in his eye, a belly laugh and a candy cane …

11. You hope he doesn’t check-in and update his Facebook status for deliveries throughout the day …

10. He could enjoy a two-for-one opportunity when your kids are waiting in line to ask for presents …

9. He doesn’t need a disguise and kids will happily open the door for the guy in the red suit …

8. When he shows up at your door your kids would say ‘I told you he was real’ …

7. He already tracks the growing naughty list …

6. You hope your home or business is not on his Foursquare places to visit list …

5. He can magically deliver hundreds of thousands of papers in a single day …

4. After serving your documents, he would only expect milk and cookies for the delivery …

3. You would not admit he is real because friends will ask you how you know …

2. He would have a 100% delivery rate because he sees you when you’re sleeping and knows when you’re awake …

And the #1 reason Santa would be a great Server:

1. He already knows if you’ve been bad or good … he would be good for goodness sake!

Expectations = Relationship Foundation

Over the holiday break, my family visited a lodging establishment for a mini-getaway. Although the accommodations were acceptable, they did not meet our expectations. Being an analytical but optimistic bunch, we soldiered on, finding the silver lining in our experience while identifying how our expectations were so misaligned with the reality of this property. In the end, we enjoyed our family time together and I discovered there were a few business reflections in this near disaster as well!

First, as a business owner, I am constantly trying to find new ways to communicate the services and value of partnering with ALIASS. My marketing team and I are diligent to clearly identify everything ALIASS offers, not only because it is a unique portfolio of legal support services (a descriptive term we developed specifically for ALIASS), but also because we believe it is important to accurately describe what we do and how we do it. A large part of the ALIASS culture is sustaining the gold standard in customer service. We choose to partner with our clients and foster long-term collaboration, which is why we belabor just the right marketing language. We understand those first interactions become the foundation for our relationship. In other words, we prefer to set the correct expectations from the first point of contact.

Second, several prospective clients have inquired as to why we do not post pricing for our services on our website. Expectations have a lot to do with this as well. Because we offer so many different types of legal support services and many of these services have varying components that affect final pricing, our ALIASS team prefers to gather all of the pertinent details before quoting your needs. There are companies who post the pricing for the least expensive, least complicated process service as a ‘hook’ for prospective clients. However, once all the details for their required service have been provided, the client discovers (sometimes too late!) that this price is not accurate for the process service they need. Talk about misleading expectations!

However, we realize many of our clients would like additional online support for their needs outside of business hours. In an effort to provide additional online support for our clients, ALIASS recently launched a new, improved website which offers the ability to submit a service request around the clock. Clients can submit all the pertinent details through a convenient, online form, and then our team will review and provide a quote within one business day (once again, working hard to set expectations … even if our goal is to try to exceed them). This is just one way ALIASS tries to make it easier to do business with us while keeping your expectations in mind.

While writing this blog post, I am wondering how many service providers (legal support services or otherwise) set accurate expectations. Do you have one who could benefit from re-evaluating their communications to set realistic expectations? Perhaps a good time of year to consider a business resolution for 2013!

The ALIASS team would like to wish you and yours the happiest of holiday seasons and a most profitable new year in 2013!